Stitch Fix is an online personal styling service that was founded in 2011 by Katrina Lake. The company’s mission is to revolutionize the way people shop for clothing by providing a personalized and convenient shopping experience. Customers begin by completing a style profile, sharing their preferences, sizes, and budget. Based on this information, professional stylists curate a selection of clothing and accessories tailored to each customer’s unique taste.
Stitch Fix offers a wide range of clothing options for men, women, and children, including apparel, shoes, bags, and accessories. Their product range includes various styles, from casual wear to workwear, athleisure, and special occasion attire. They partner with a diverse range of brands, both well-known and emerging, to ensure a diverse and curated selection for their customers.
Stitch Fix focuses on providing stylish and on-trend pieces that cater to different tastes and body types. They strive to offer a mix of classic, contemporary, and fashion-forward styles to suit various preferences. Their goal is to help customers discover new brands, trends, and styles that they may not have come across otherwise.
Shipping with Stitch Fix is straightforward. Once a customer schedules a fix (their personalized shipment), the selected items are shipped directly to their doorstep. Customers have the opportunity to try on the items in the comfort of their own homes and decide which pieces they want to keep. They can return any unwanted items using a prepaid shipping envelope provided by Stitch Fix. Shipping and returns are typically free, but there may be a styling fee charged for each fix, which can be applied as a credit towards any purchases.